Kainga Ora Accessibility Policy Full report xxx Why we need a Policy: Housing New Zealand’s Vision and Purpose in a Changing Environment (NZSL) Why we need a Policy: What does Housing New Zealand mean by accessibility? (NZSL) Why we need a Policy: What do we know about Housing New Zealand customers’ accessibility needs? (NZSL) Why we need a Policy: Housing New Zealand’s internal accessibility context (NZSL) Why we need a Policy: External accessibility context (NZSL) How we have developed the Policy (NZSL) Our accessibility commitments (NZSL) Our Accessibility policy on a page: Key Elements of the Policy (NZSL) Our Accessibility policy on a page: Increase the number of our homes that meet universal design standards (NZSL) Our Accessibility policy on a page: Meet the individual needs of customers (NZSL) Our Accessibility policy on a page: Improve information about customer needs and the accessibility of our properties (NZSL) Future work (NZSL)